“Our office is available 24 hours, 7 Days a week. Post Coronavirus, we mainly operate remotely and we are available in our office by appointment. We have several representatives available to take care of your needs however we understand the need to sometimes come into our place of business in order for you to meet with one of our Protection Specialists and discuss your concerns. We highly value the person to person relationship and are readily available to meet with you in person”.
888-995-6019 Office No Ext. 813-995-6013 x 101 Direct.
Email: info@centurioninsuranceafs.com

Michigan Department of Insurance Recovers $19.5M for Consumers in 2023 *Centurion Insurance AFS*

Feb 21, 2024 (0) comment , , , , , , ,


The Michigan Department of Insurance and Financial Services (DIFS) announced that the department helped recover more than $19.5 million for Michigan consumers in 2023. In addition, DIFS staff answered nearly 140,000 consumer phone calls, a single year record, and handled more than 7,500 consumer complaints.

DIFS is the state agency that regulates the insurance and financial services industries in Michigan. The DIFS Office of Consumer Services is responsible for assisting consumers with inquiries and complaints about the insurance and financial services industries in Michigan. Through the DIFS Call Center and complaint handling processes, DIFS achieved:

  • Total consumer recoveries: $19,665,573
  • Consumer calls answered: 139,969
  • Consumer complaints received: 7,543

In addition to directly assisting consumers with questions and complaints, DIFS also licenses insurance agents, insurance companies, state-chartered banks and credit unions, and other financial services companies. DIFS’ regulatory oversight helps to ensure that Michigan consumers have options that are safe, sound, and trustworthy when it comes to shopping for insurance and financial services.

Source: DIFS


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